7 Common Charity Insurance Mistakes (And How to Avoid Them!)

Anton Hilton • April 6, 2020
Whether you're looking for charity insurance in Ireland or charity insurance in Scotland, UK charity insurance brokers are available to help. 

Investing in charity insurance can be risky, therefore it is important to look out for common insurance problems. Here are 7 charity insurance mistakes to avoid:

1. Not Getting Cyber Liability Insurance

Cyber liability insurance is not marketed by charity insurance brokers as much as it should be to nonprofits, therefore it's a common mistake to not think it is needed. These days, everyone could benefit from receiving cyber liability, especially organizations that take donations online. There could be significant risks to not having cyber liability insurance for those doing fundraising online and keeping client data in a digital format. 

A data breach can cause chaos during a fundraising campaign which can be a problem for a nonprofit's income. In 2015, the National Center for Charitable Statistics was hacked and had IRS reports exposed. This is one example of why it is important to get this type of charity insurance whether you are a large or small nonprofit.

2. Believing Funds Transfer Fraud Is Covered Under Crime Policies

The vulnerability of nonprofits when it comes to funds transfer fraud is high. This type of fraud can be seen in many different ways, such as an outside party hacking into a financial account and illegally transferring money, or accessing an executive's email accounts by asking an employee. 

The belief that this type of fraud is covered under crime policies comes from the fact that banks usually are required to compensate these fraud victims when it involves a personal account. However, commercial organisations do not have this type of charity insurance protection. Funds transfer fraud is usually covered as a different policy on a nonprofit crime. 

3. Thinking a General Liability Policy Covers Volunteer Risk

Volunteers are almost always the backbone of nonprofit organisations, but volunteers can present a high risk. 

General liability policies normally cover bodily injuries and property damages to third parties. This type of policy also covers damages like libel, slander, defamation of character, and invasion of privacy. Nonprofits can be found liable for the action of their volunteers if they cause harm to a third party. 

It is important for nonprofits to make sure their charity insurance will cover their volunteers, and not just the organisation, in the event of a third party problem. 

Ensuring that the general policy covers volunteer risk is also important if any volunteer is exposed to significant injury while working for the organization. Coverage for volunteers under a general liability policy is included if there is negligence from the nonprofit, but the negligence has to be proven. Volunteer accident policies are those that don't require proof and will cover injuries, providing a more rounded form of coverage. 

By adding coverage for volunteers on a workers' compensation policy, nonprofits can also cover injuries from volunteers. Insuring volunteers with this type of policy can be problematic for the nonprofit's loss history and experience modifiers, which could heighten premiums. Many workers' compensation policies do not offer volunteer injury coverage. 

To make sure volunteers are covered completely with charity insurance, different policies must be placed together because general liability policies don't fully cover volunteer risk. 

4. Forgetting D&O Coverage

Directors and Officers (D&O) coverage insures directors, officers, and trustees that work for nonprofits when suits are placed against them for decisions they make for the nonprofit. Unfortunately, decisions made on behalf of the nonprofit can cause regulatory compliance to financial and operational issues, including wrongful actions against employees. 

Charity insurance brokers may ignore this type of charity insurance for smaller nonprofit organizations, claiming they don't need it because of their size. However, even small nonprofits can have members who are forced to pay significant damages out of their own income if they are deemed liable for damages. Because of this, organizations that do not have D&O liability could have trouble finding directors and officers. 

Employees are not the only ones who are able to sue members of a nonprofit, funders, vendors, other nonprofits, other board members, and more could possibly sue. Although this could be the case, the majority of D&O claims are related to issues with the employees. Now, most nonprofit D&O policies include Employment Practices Liability coverage. 

5. Assuming Special Events Policies Cover Liquor Sales

Serving alcohol at mixers and other fundraising events is a common occurrence. Guests could drink too much, cause an accident, and leave the nonprofit organisation liable depending on the state law. General liability policies do cover these types of claims if the alcohol being served is free. If the organisation is charging for alcohol, coverage often does not apply. 

Covering liquor sales can be done as an additional coverage or a standalone policy in your organisation's charity insurance.

6. Not Insuring Volunteer-Owned Vehicles

Volunteers often use their own vehicles when doing work for the nonprofit because these organisations do not have the financial resources to have their own vehicles for use. Non-owned auto coverage is a must for organisations whose employees use their own car on the job.  

This coverage can be added to an auto insurance policy or a general liability insurance policy. Motor trade insurance can also be of use to nonprofit's looking into charity insurance. 

7. Not Getting International Insurance When Doing International Work

A lot of nonprofits work internationally. Nonprofits who do most of their work overseas are not always covered by domestic general liability policies because those policies are designed for covering claims that arise in other countries, requiring that suits be brought to the United States. International general liability policies should be in place for nonprofits that work mostly overseas.

Small agencies that do mostly international work can still be at high-risk without this type of charity insurance.

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